Frequently Asked Questions
Find quick answers to common queries regarding NextSchool ERP integrations, billing, security, and setup modules.
NextSchool ERP, powered by HisabMittra, is a premium, secure, cloud-native School ERP system designed to automate admissions, attendance, fees, examinations, timetables, fleet transit, hostels, payroll, and direct parent-teacher communications.
It allows you to configure structured fees (tuition, transport, mess, hostel), split payments, fine grace thresholds, and due timelines. The system auto-generates invoice alerts and emails them directly to parent portfolios, integrating with Stripe or Razorpay for instant online collection.
Our system integrates directly with biometric hardware (RFID scanners, face readers, fingerprint sensors) installed on campus gates. When scanned, student check-in timestamps are pushed instantly to the Parent App and database.
Absolutely. You can customize different fee heads and assign them to specific classes, individual students, or groups (e.g. hostel residents, bus riders).
Yes. Our Premium and Enterprise licenses include fully white-labeled mobile applications for Teachers, Students, and Parents on both Apple App Store and Google Play Store.
Yes, our parent application features an integrated billing portal where parents review payment ledgers, select term balances, and complete payments securely.
All databases are hosted on Amazon Web Services (AWS) data centers with AES-256 server-side encryption, role-restricted API access, and automated firewalls.
Yes! The Enterprise tier offers a centralized Multi-Branch dashboard where corporate directors manage logins, consolidated audit reports, and consolidated collections across multiple locations.
Definitely. We provide exhaustive onboarding workshops, virtual video training, user manuals, and step-by-step guides for educators, clerks, and registrar teams.
Yes, all modules (students database, fee collection reports, marks sheets, payroll ledgers) include one-click export functions to download CSV, Excel, or PDF sheets.
Buses are equipped with standard GPS trackers mapping transit telemetry to our central server. Parents track live bus locations on their app, receiving proximity alerts when the vehicle approaches their stop.
Yes. Premium and Enterprise customers can configure domain forwarding (e.g. portal.yourschool.edu) to direct all portals to our servers white-labeled.
Yes, our gate attendance and visitor checkin modules support local buffer caching. When internet connection goes down, data logs locally and pushes to the cloud once restored.
NextSchool ERP operates on an annual or monthly subscription license. You can choose packages based on your student headcount. There are no hidden setup costs.
We provide 24/7 client support. You can raise a support ticket inside your dashboard, call our toll-free phone number, or click the WhatsApp chat button to speak directly with an engineer.